Thank you for choosing Start CPR 1st. Starting January 2017  course completion cards will be received in the form of an eCard. The cards are sent to the email address provided at the time of class registration. We work to send cards out usually within 24 to 48 hours, following your course. However, we do not guarantee that they will reach you in within that time-frame and may take up to 5 days to arrive. You will receive an email at the email address you have provided from


Sample Email:

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The email will have a link for you to follow to accept your eCard. It is important that you accept your eCard as soon as you are able to after receiving your email notification. Until you have accepted your eCard, your employer will not have access to validate your certification. If your employer requires proof or your certification, claim your card immediately and forward your eCard ID or printed certificate to your manager or HR department.

Click the link in the email. If you have an existing AHA login, you can sign in or create a new AHA Login.


Create Student Profile:

Please fix your name if incorrect.  Once you claim it, we are unable to change it and you will need to contact AHA directly.

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Student Survey (required by AHA to receive eCard)

You will be prompted to complete the survey before being able to claim your eCard. During completion of the survey, the online course material, or key code, is considered to be the Student Manual. Question 5, asking about the student to teacher ratio, is based upon outdated ratios.

  • For BLS or Heartsaver the allowed ratio is 10 to 1.
  • For ACLS and PALS the allowed ratio is 8 to 1.
Please answer the question based upon the updated ratios.

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Customer satisfaction is our number one priority. Anything but the highest ratings is a fail on our part. If you do not feel you can give us the best review for the class, please contact us so we can make you 100% satisfied.  Contact us at

After completing and submitting the survey you will be presented with your eCard.

Certificate & Wallet Size eCard


To verify an AHA E-card Click Here


If there are any problems with your eCard, please contact us at (480) 239-2707 or via email at